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Mainframe support & maintenance services

Top Remotely is a reliable partner in ensuring the longevity of your IT infrastructure. With extensive experience in mainframe support and maintenance, we enhance your legacy systems with modern technology to support your strategic objectives. Our team, skilled in managing mainframe systems, boosts the reliability and efficiency of business operations across various industries, including banking, finance, healthcare, insurance, utilities, government, and more.

We ensure your mainframes operate reliably for the long term.

Mainframe maintenance services we offer

The Top Remotely team offers comprehensive mainframe maintenance to enhance your workflow efficiency. Continuously refining our technical expertise, we have a deep understanding of complex mainframe systems, enabling us to keep them running at peak performance.

Mainframe maintenance

Our engineers provide comprehensive maintenance and support for mainframes, including IBM and Fujitsu systems. We thoroughly analyze the details of your mainframe setup to ensure optimal performance, while keeping systems updated with the latest patches and software versions.

Mainframe application development & support

Our mainframe developers create applications that tailor mainframe capabilities to meet the specific needs of our customers, streamline system integration, and improve accessibility. Additionally, our team optimizes and updates these applications to ensure they perform seamlessly.

Mainframe production support

Our tech experts offer continuous support for mainframe environments in production, including system health monitoring, troubleshooting issues, and ensuring smooth operations. This support guarantees the uninterrupted functioning of business-critical applications.

Performance optimization

Top Remotely engineers improve the efficiency and speed of mainframe operations. With optimized mainframe systems, organizations can manage larger volumes of data more effectively, resulting in enhanced productivity, better decision-making, and increased customer satisfaction.

Security management

Mainframe specialists implement strong security measures to safeguard hardware and sensitive data from threats and vulnerabilities. Additionally, updates are performed in accordance with relevant regulations to uphold customer trust and maintain business integrity.

The importance of mainframe support

Effective mainframe support is crucial for ensuring smooth operations in any business sector. It’s not just about keeping mainframes running efficiently; it’s also about enabling organizations to extract the maximum value from their digital infrastructure.

Business continuity

With proper maintenance, mainframes can avoid unexpected downtime and system failures, ensuring that internal systems continue to function without interruptions. This is vital for maintaining a continuous workflow and guarantees that businesses can operate without the risk of disruptive technical issues.

Cost efficiency

Mainframes can develop issues that, if unresolved, may escalate into costly problems. Regular maintenance and timely interventions prevent major breakdowns, avoiding business disruptions and expensive repairs. This proactive approach saves both time and money on troubleshooting.

Security

Mainframes often handle sensitive data that could harm the business if leaked. During maintenance, engineers implement and update security measures to protect against breaches and vulnerabilities, safeguarding critical data and ensuring the integrity and confidentiality of information.

Optimized performance

Another aspect of mainframe maintenance is ensuring optimal performance. Regular support and updates result in faster processing times and more efficient data handling. With mainframes managing large transaction volumes, businesses can enhance productivity and improve service delivery.

Regulatory compliance

Each industry has specific data management and security regulations, and non-compliance can lead to data leaks and legal penalties. Quality mainframe maintenance and support ensure compliance with evolving requirements, safeguarding the system’s integrity and the company’s reputation.

Scalability

Mainframes are known for handling large volumes of transactions and data. Effective support ensures these systems can scale to meet rising industry demands without compromising performance or reliability, which is crucial for businesses experiencing growth or managing variable workloads.

How much does mainframe maintenance and enhancement cost?

With Top Remotely as your business partner, you’ll always have access to exceptional technical expertise. We approach every project with meticulous attention to detail, ensuring that each milestone is achieved with precision. Our philosophy is built on trust and reliability, so you can be confident that we will stay focused on the goals we set together. We guide you smoothly on the path to digital transformation, and our proven track record of successful project outcomes reflects our credibility and commitment to your success.

Cooperation model
Team size
Project complexity
Team composition
Project duration
Level of specialists

Extract deep value out of your mainframe systems with our experts.

Keep your operations running smooth with the best in mainframe maintenance.

Mainframe maintenance service models

Preventive maintenance

We conduct regularly scheduled checks and updates to proactively identify and address potential issues. This approach helps prevent downtime or system failures, ensuring your mainframe systems continue to operate reliably.

Corrective maintenance

Our team swiftly responds to unexpected problems or operational failures. Engineers quickly diagnose the root cause and resolve the issue. Proper problem identification minimizes the impact on business operations.

Predictive maintenance
Tech experts use advanced data analytics and monitoring tools to forecast maintenance schedules. Predictive mainframe maintenance prevents issues before they occur, optimizing resource allocation and enhancing system longevity.
Proactive maintenance

Top Remotely engineers continuously monitor mainframe performance and make adjustments to ensure optimal functionality. Similar to predictive maintenance, this approach prevents potential issues and maintains high operational efficiency.

Scheduled maintenance

Mainframe experts schedule maintenance routines without disrupting operations. They use performance data to assess system health and priorities. Maintenance tasks are planned during off-peak hours to minimize disruption to the client’s workflows.

Remote maintenance

Remote maintenance enables our team to update and troubleshoot the mainframe without on-site visits, minimizing infrastructure downtime. Regardless of location, customers can be assured that issues will be addressed promptly.

Hire our experts

Top Remotely features teams of mainframe engineers dedicated to providing high-quality maintenance and support services. With an Agile development workflow and strong technical expertise, our experts thoroughly study the client’s mainframe ecosystem and commit to long-term maintenance. They stay updated on the latest technological advancements to meet client needs and address emerging challenges.

A robust mainframe system is the backbone of an efficient, data-driven organization. Ensuring they run smoothly at all times is not only a technical task but also a crucial strategic element. At Top Remotely, we understand this importance and are committed to delivering maintenance services that ensure operational continuity and data integrity under long-term workloads.

Eugene Shapovalov

The CTO at Top Remotely

Bespoke technologies we use

  • DASD
  • GDG
  • SMS
  • Tapes
  • VSAM
  • Amazon DynamoDB
  • DB2
  • Hibernate
  • IMS
  • JDBC
  • JPA
  • Microsoft SQL Server
  • MySQL
  • Oracle
  • PL/SQL
  • PostgreSQL
  • Eclipse IDE
  • IBM Personal Communication
  • Intellij IDEA
  • MT9750
  • openFT
  • Visual Studio Code
  • Java FX
  • Java RMI
  • Java Swing
  • Maven
  • Assembler
  • COBOL
  • PL/I
  • REXX
  • SPL4
  • C#
  • Java
  • JavaScript
  • Python
  • TypeScript
  • DMS
  • IPCS
  • ISPF
  • MQ
  • RACF
  • SDSF
  • SCLM
  • SMF
  • SMPE
  • TSO
  • XDC
  • FTP
  • Linux Networking
  • TCP/IP
  • VMware network editor
  • Wireshark
  • Windows Networking
  • .NET Core
  • .NET Framework
  • ASP.NET
  • Entity Framework
  • AWS
  • BS2000
  • Docker
  • Linux
  • SSH
  • VMWare Virtualization
  • Windows Family
  • z/OS
  • Angular
  • Bootstrap
  • CSS
  • Hibernate
  • HTML
  • J2EE
  • JSP
  • JSTL
  • React
  • Servlets
  • Spring Boot
  • Vue
  • IBM Liberty server
  • IBM WebSphere
  • Jetty
  • Nginx
  • Tomcat

The future of mainframe support

As technology evolves, new methods for efficient mainframe support are emerging. Tools like artificial intelligence, predictive analytics, and automation enable experts to provide enhanced maintenance for mainframe systems. These tools allow engineers to analyze performance, anticipate issues, allocate resources for maintenance, and conduct troubleshooting promptly.

Keep your systems secure and up-to-date.

Our mainframe maintenance service ensures continuous innovation and longevity within your infrastructure.

Why choose Innowise for mainframe support?

Top Remotely offers top-tier mainframe maintenance expertise and a commitment to continuous collaboration, ensuring the client’s systems operate optimally. Our experienced experts thoroughly analyze the client’s mainframe ecosystem and specific needs to ensure reliable performance. By leveraging both legacy and modern tools, and following a refined workflow, we provide proactive maintenance and timely support, ensuring business continuity and secure data flow throughout the technological infrastructure.

Experienced professionals

Top Remotely features teams of experienced professionals skilled in maintaining complex mainframe infrastructures. With experience across various industries, our experts effectively support a wide range of industry-specific mainframe needs.

Cutting-edge technology
We stay updated on emerging tools in mainframe maintenance to help our customers achieve business goals. Compliance with current technology standards ensures future-proofing and alignment with industry practices.
Customer-oriented approach

Our team goes above and beyond to deliver a customized service tailored to the customer’s specific needs. They analyze business goals and operational demands to provide a solution that aligns with the client’s workflows efficiently.

Proactive support

Our mainframe specialists focus on preventing issues to minimize downtime and losses. Using data analytics, we anticipate and resolve potential problems before they escalate, ensuring system longevity.

FAQ

The frequency of IBM mainframe maintenance depends on the system, usage intensity, and operational needs. Routine checks and minor updates should be done quarterly, with more comprehensive maintenance annually. Systems under heavy usage require more frequent attention.

The main challenges of mainframe application support include compatibility with newer software and operating systems, integration with modern applications, and a shortage of skilled professionals experienced with legacy systems. Additionally, maintaining compliance with security standards and regulations adds complexity.

Yes, mainframe production support is typically available 24/7, especially for businesses that rely on continuous operations. This round-the-clock support is essential for quickly addressing and resolving issues, minimizing downtime, and ensuring the smooth functioning of critical business operations.

Mainframe support services often include assistance with data migration to newer platforms. This process involves planning and executing the transfer of data and applications from mainframe systems to modern infrastructures. It requires careful handling to ensure data integrity, compatibility, and minimal operational disruption.

Mainframe support involves strategies such as data backup, system redundancies, and recovery procedures to quickly restore operations if compromised. It also includes performance monitoring to schedule predictive maintenance routines, ensuring continued system reliability.

Outsourcing mainframe support provides access to specialized expertise and advanced technological tools that a company may struggle to maintain in-house. This allows organizations to strategically allocate resources, focusing on core objectives while an experienced third party manages the infrastructure.

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