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Fleet Driver App

Driver app and telematics platform for a 300-vehicle fleet

Fleet Driver App
  • Logistics
  • Mobile
  • Telematics
  • Platform

The project

A logistics business running a 300-vehicle fleet had drivers working from paper run sheets and phone calls, and the office could not see where deliveries stood.

We built a driver app first, then a telematics platform behind it. The app gave drivers their route, stops and proof of delivery, and the data it produced made the case for the platform. The work ran over six months.

The challenge

Drivers collected paper run sheets each morning, and every change during the day meant a phone call. Proof of delivery came back on paper, sometimes days later.

The office could not tell customers where their delivery was, and the business wanted proof that a bigger telematics investment would pay off before committing to it.

The solution

We shipped the driver app first: the day's route, stops in order, navigation, customer notes, and proof of delivery with signature and photo. Changes reach the driver instantly instead of by phone.

The data from the app then fed a telematics platform for the office: live vehicle positions, stop progress, delivery exceptions and on-time performance across the fleet. On-time deliveries rose by 18%.

What it does

  • Route and stops on the phone
  • Turn-by-turn navigation
  • Proof of delivery with signature and photo
  • Live changes to the route
  • Live map of the whole fleet
  • Delivery exceptions flagged
  • On-time performance reporting
  • App first then platform

How we built it

  • Ride along: Spent days in the cab to see how drivers really work.
  • Driver app first: Shipped routes, stops and proof of delivery to drivers.
  • Let the data talk: Used app data to make the case for the platform.
  • Telematics platform: Built the live fleet view and reporting for the office.

The results

  • +18% On-time deliveries

Backendz & Fleet Driver App: Highlights

Route and stops on the phone
Live fleet map for the transport office, with late vans flagged
Turn-by-turn navigation
Driver app: next stop, route and proof of delivery with scan, photo and signature
Proof of delivery with signature and photo
On-time deliveries up 18% across a 300-vehicle fleet

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