Process before software
We map how your business really works before configuring anything, so the system fits from day one.
Backendz takes your ERP from decision to daily use: choosing the right system, configuring it to your processes, migrating your data, training your people and supporting them through go-live. Custom-built or off-the-shelf, we pick what fits.
Or see how we engage first — four shapes, no sales call required.
No more implementations that run a year over and twice the budget
Stop buying an ERP before anyone has mapped how the business works
Forget go-live day when nobody knows how to raise an order
Done with consultants who configure it and disappear
Skip a new system that staff quietly work around with spreadsheets
Say bye to data that arrives in the new ERP wrong or incomplete
We map how your business really works before configuring anything, so the system fits from day one.
Because we build ERPs too, we can tell you when a packaged system fits and when it won't.
We roll out team by team or site by site, so problems stay small.
On-hand support during the first weeks, when adoption is won or lost.

Most enquiries land in one of these. If yours does not, say so on the call — we would rather shape the engagement than sell you the nearest shape we have.
Best for: Businesses deciding which ERP to buy or build
Best for: Businesses ready to roll out
Best for: Projects over time or over budget
Best for: ERPs that haven't delivered what was promised
Every card is a build we shipped and still support. Open one for the decisions behind it.
What falls inside this service. Nothing here is an upsell discovered later.
The sequence matters more than the label. Skipping the first one is how projects in this area go wrong.
We map your processes and requirements, then confirm the right system.




Operations directors, CTOs and plant managers — the ones still using the system a year after the invoice cleared.
Freight operator · 14 depots
Freight operator · 14 depotsWe wanted answers our team could check against the original document. Having the relevant clause beside the response makes the assistant useful when reviewing policies and contracts.
Our rental journey had to work for both vehicle owners and travellers. Backendz brought listings, availability and bookings together into a platform that feels straightforward to use.
A single headcount does not tell us where congestion is developing. The zone-based view gives our team a clearer picture of how people are moving and where attention may be needed.
Tender preparation involves gathering evidence and getting the right people to review each section. Backendz brought those steps into one workspace, with drafts our team can check and approve.
Our estimating process needed to reflect how we actually price work. Backendz took time to understand the inputs and rules, then built a quoting journey our team could review and refine.
Thomas MitchellManaging Director at Ridgewell Roofing & CladdingThe team took time to understand how our staff work between appointments. The resulting system brings scheduling and client information together without making the day more complicated.
We could review working features throughout the build and give specific feedback. That made it easier to keep the product focused on the people using it.
Our field team needed access to job details away from the office. The mobile workflow keeps the relevant information close at hand and gives the office a clearer view of progress.
We wanted a client portal that reflected how we deliver our services. Backendz brought documents, requests and progress updates into a straightforward experience for clients and staff.
Our teams were entering the same information into several tools. Backendz mapped the process with us and built a more connected workflow with clear review points.
We needed scheduling, availability and shift changes in one place. Backendz shaped the system around the way our operations team works and stayed involved after launch to help us refine it.
Ask for references and we will put you on a call with the team that runs the system — not a case study PDF.
References available on request
We wanted a practical way to review PPE and safety-zone events using our existing cameras. The team focused on the situations our site managers need to investigate and made the footage easier to review.
The priority was a counting workflow our warehouse team could use during a normal shift. Backendz connected image-based counts with the records we already use and made discrepancies easier to review.
Our information was spread across several operational systems. Backendz designed a clearer way to ask questions, inspect the supporting evidence and keep approval with our team before an action is taken.
The reconciliation workflow gives our finance team one place to review mismatches and supporting records. We can trace an exception back to its source and decide what needs attention.
We had outgrown the spreadsheets that held our pricing rules. Backendz helped turn that knowledge into a quoting tool we can maintain and explain to new colleagues.
Connecting our sales and inventory systems was the priority. The integration gives our team a clearer view of updates and a practical way to investigate records that need review.
The cloud work started with understanding our existing systems and dependencies. The team documented the setup and gave us a clearer basis for monitoring and ongoing maintenance.
The engineers worked alongside our team and explained their decisions clearly. Code reviews and practical documentation helped us stay involved throughout delivery.
5 yrs
In production
We quote fixed and we hold it

2
Platforms run in-house
45
Services, one team

Senior engineers, not account managers

24/7 production support and monitoring
The things people ask before they commit.
Ask it on the call. We would rather answer an awkward question early than discover it in month three.
Book a callERP implementation is the process of putting an ERP system into use: choosing the system, configuring it to the business's processes, migrating data, connecting other software, training staff and supporting them through go-live. It's usually the hardest and most important part of any ERP project.
For small and mid-sized businesses, implementation typically takes 3 to 9 months depending on modules, sites and data. Phased rollouts deliver value sooner by putting the first modules into use early.
The most common reasons are unclear requirements, configuring the system before understanding the business, poor data, too little training and trying to go live everywhere at once. Process mapping first and phased rollouts address most of them.
Buy when your processes are standard and a packaged ERP fits with little customisation. Build when your processes are distinctive, when you'd only use part of a large ERP, or when licence costs outweigh the cost of a custom system.
Hypercare is the period straight after go-live when the implementation team provides extra, fast support while users settle in. It catches issues early and protects adoption in the critical first weeks.
Yes. We review what's been done, find where it went off track and agree a realistic plan to get it live, reusing as much of the existing work as makes sense.