Dispatch and fleet operations across 14 depots

A freight operator running 14 depots planned its daily dispatch on four spreadsheets and a whiteboard in each yard. Every load, vehicle and driver lived in a different place, and dispatchers spent most of the morning rekeying the same information.

We built a dispatch and fleet operations platform around one scheduling model, shared by every depot. It went from first visit to live in five months.

Each depot planned its own way. Loads arrived by email and phone, vehicle availability sat on one sheet, driver hours on another, and the plan for the day was written on a whiteboard that nobody outside the yard could see.

Head office had no single view of the network, and moving a load between depots meant phone calls. Any new system had to fit how the loading bay actually works, or it would not be used.

We started with a week on the loading bay, not in a workshop, then built one scheduling model for every depot. Loads, vehicles, trailers and drivers sit in a single plan, and dispatchers drag loads onto vehicles with capacity and driver hours checked as they go.

The plan is visible across depots, so loads can be moved without a phone call. Integrations bring orders in automatically, and the platform runs in the cloud so every yard works from the same live picture.