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Invoice Reconciliation AI

Invoice reconciliation for a 900-supplier finance team

Invoice Reconciliation AI
  • Finance
  • AI agents
  • Document AI
  • Finance

The project

A finance team paying more than 900 suppliers was reconciling invoices against purchase orders and deliveries by hand, line by line.

We built an AI agent that reads supplier invoices, matches them to orders and goods received, posts what it is sure about, and sends everything else to a person with the reason attached. The first version was live in 11 weeks.

The challenge

Invoices arrived in every format: PDFs, scans and emails, each supplier laid out differently. The team checked every line against the purchase order and the delivery note before approving payment.

The work was slow and repetitive, mistakes slipped through at month end, and the finance director wanted AI that would be honest about what it could not do rather than another tool that over-promised.

The solution

We built a document AI pipeline that extracts lines, quantities, prices and VAT from each invoice and matches them three ways against the purchase order and goods received.

The agent only posts a match it is confident about. Anything unusual, such as a price change, short delivery or duplicate, goes to an exceptions queue with the reason and the source documents side by side, so finance reviews exceptions instead of every line. Every decision is logged for audit.

What it does

  • Reads PDF scanned and emailed invoices
  • Three-way match to PO and goods received
  • Posts only confident matches
  • Exceptions queue with reasons
  • Source documents side by side
  • Price change and duplicate detection
  • Full audit trail of every decision
  • Built with finance not just for them

How we built it

  • Scope honestly: Agreed with finance what the AI would and would not decide.
  • Document extraction: Trained extraction on the real supplier invoice formats.
  • Matching rules: Built three-way matching and the confidence thresholds.
  • Exceptions workflow: Designed the review queue so people only see what needs them.

The results

  • 99.98% Match rate

Backendz & Invoice Reconciliation AI: Highlights

Reads PDF scanned and emailed invoices
Exceptions queue: only the invoices that need a person, each with a reason
Three-way match to PO and goods received
Invoice, purchase order and goods received note matched line by line
Posts only confident matches
99.98% of invoices matched and posted without manual review

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