Skip to content

UX/UI design that makes complex software feel simple

Backendz designs web apps, mobile apps and SaaS products that people understand the first time and enjoy the hundredth. Research, prototypes and design systems from a team that also builds what it designs, so nothing is lost in handover.

Or see how we engage first — four shapes, no sales call required.

  • User research
  • UX audits
  • User journeys
  • Information architecture
  • Wireframes
  • Clickable prototypes
  • UI design
  • Design systems
  • Component libraries
  • Dashboard design
  • Mobile app design
  • SaaS onboarding
  • Usability testing
  • Accessibility (WCAG)
  • Figma
  • Developer handover

Why choose Backendz for UX/UI Design?

Designers who work with engineers

Our designers sit in the same team as our developers, so every design is buildable, and built as designed.

Complex software is our speciality

Operations platforms, dashboards and field apps, where clarity matters more than decoration.

Evidence over opinion

We test with real users before a design goes to build.

Systems, not one-off screens

Design systems and component libraries that keep your product consistent as it grows.

We build UX/UI Design

Four ways this usually starts

Most enquiries land in one of these. If yours does not, say so on the call — we would rather shape the engagement than sell you the nearest shape we have.

Most teams start here

Your product is hard to use

Typical timeline: 2–4 weeks for an audit

  • UX audit of your current product
  • The biggest problems ranked by impact
  • Redesigned key flows, tested with users

Best for: products with poor adoption or heavy support load

You're designing something new

  • Research, user journeys and wireframes
  • Clickable prototype tested with real users
  • Full UI design ready for build

Best for: new products, apps and MVPs

Your product looks inconsistent

  • Design system with components, colours and type
  • Coded component library for developers
  • Guidelines so new features stay consistent

Best for: growing products with several teams

You need design and build together

  • Design and development from one team
  • No handover gaps between Figma and code
  • Design support throughout the build

Best for: teams who want one partner from idea to launch

Ideas that became systems in production

Every card is a build we shipped and still support. Open one for the decisions behind it.

We serve the best in the industry

All of it, written down

What falls inside this service. Nothing here is an upsell discovered later.

Research

  • stakeholder interviews
  • user interviews
  • analytics review
  • UX audits
  • competitor reviews

Design

  • user journeys
  • information architecture
  • wireframes
  • prototypes
  • UI design
  • mobile and responsive layouts
  • dashboards

Systems and handover

  • design systems
  • component libraries
  • accessibility to WCAG 2.2 AA
  • developer specs
  • design QA during build

Stack

  • Figma
  • FigJam
  • Storybook
  • React
  • Tailwind
  • shadcn/ui
  • Maze

How it works

  1. We learn who uses the product, what they're trying to do and where they get stuck.

Planning session with notes on the wall

From the people who use it daily

Operations directors, CTOs and plant managers — the ones still using the system a year after the invoice cleared.

Operations manager holding a tablet in a bright logistics officeFreight operator · 14 depots
We wanted answers our team could check against the original document. Having the relevant clause beside the response makes the assistant useful when reviewing policies and contracts.
Emma CollinsHead of Business Operations at Clearbrook Advisory
We needed scheduling, availability and shift changes in one place. Backendz shaped the system around the way our operations team works and stayed involved after launch to help us refine it.
James CarterOperations Director at Northbridge Facilities
Our rental journey had to work for both vehicle owners and travellers. Backendz brought listings, availability and bookings together into a platform that feels straightforward to use.
Sophie BennettCo-founder at Roamway Rentals

Ask for references and we will put you on a call with the team that runs the system — not a case study PDF.

References available on request

We wanted a practical way to review PPE and safety-zone events using our existing cameras. The team focused on the situations our site managers need to investigate and made the footage easier to review.
Daniel BrooksSite Operations Manager at Oakmere Construction
A single headcount does not tell us where congestion is developing. The zone-based view gives our team a clearer picture of how people are moving and where attention may be needed.
Olivia ReedVenue Operations Director at Cedarhall Events
The priority was a counting workflow our warehouse team could use during a normal shift. Backendz connected image-based counts with the records we already use and made discrepancies easier to review.
Michael TurnerWarehouse Manager at Harbourline Logistics
Tender preparation involves gathering evidence and getting the right people to review each section. Backendz brought those steps into one workspace, with drafts our team can check and approve.
William ParkerBid Manager at Westhaven Technical Services
Our information was spread across several operational systems. Backendz designed a clearer way to ask questions, inspect the supporting evidence and keep approval with our team before an action is taken.
Charlotte HayesChief Operating Officer at Elmbridge Services Group
Our estimating process needed to reflect how we actually price work. Backendz took time to understand the inputs and rules, then built a quoting journey our team could review and refine.
Thomas MitchellManaging Director at Ridgewell Roofing & Cladding
The reconciliation workflow gives our finance team one place to review mismatches and supporting records. We can trace an exception back to its source and decide what needs attention.
Henry WilsonFinance Director at Ashford Distribution
The team took time to understand how our staff work between appointments. The resulting system brings scheduling and client information together without making the day more complicated.
Amelia FosterHead of Operations at Meadowcrest Care
We had outgrown the spreadsheets that held our pricing rules. Backendz helped turn that knowledge into a quoting tool we can maintain and explain to new colleagues.
George EvansManaging Director at Stonefield Fabrication
We could review working features throughout the build and give specific feedback. That made it easier to keep the product focused on the people using it.
Isabel MorganProduct Director at Brightpath Learning
Connecting our sales and inventory systems was the priority. The integration gives our team a clearer view of updates and a practical way to investigate records that need review.
Jack HarrisonTechnology Manager at Westbrook Retail
Our field team needed access to job details away from the office. The mobile workflow keeps the relevant information close at hand and gives the office a clearer view of progress.
Grace PhillipsOperations Lead at Alderway Field Services
The cloud work started with understanding our existing systems and dependencies. The team documented the setup and gave us a clearer basis for monitoring and ongoing maintenance.
Oscar BennettIT Director at Brookvale Manufacturing
We wanted a client portal that reflected how we deliver our services. Backendz brought documents, requests and progress updates into a straightforward experience for clients and staff.
Lily ThompsonCommercial Director at Willowbank Consulting
The engineers worked alongside our team and explained their decisions clearly. Code reviews and practical documentation helped us stay involved throughout delivery.
Freddie ClarkeHead of Engineering at Redwood Energy Services
Our teams were entering the same information into several tools. Backendz mapped the process with us and built a more connected workflow with clear review points.
Alice CooperBusiness Systems Manager at Fairhaven Property Group
Operations manager holding a tablet in a bright logistics officeFreight operator · 14 depots
We wanted answers our team could check against the original document. Having the relevant clause beside the response makes the assistant useful when reviewing policies and contracts.
Emma CollinsHead of Business Operations at Clearbrook Advisory
Our rental journey had to work for both vehicle owners and travellers. Backendz brought listings, availability and bookings together into a platform that feels straightforward to use.
Sophie BennettCo-founder at Roamway Rentals
A single headcount does not tell us where congestion is developing. The zone-based view gives our team a clearer picture of how people are moving and where attention may be needed.
Olivia ReedVenue Operations Director at Cedarhall Events
Tender preparation involves gathering evidence and getting the right people to review each section. Backendz brought those steps into one workspace, with drafts our team can check and approve.
William ParkerBid Manager at Westhaven Technical Services
Our estimating process needed to reflect how we actually price work. Backendz took time to understand the inputs and rules, then built a quoting journey our team could review and refine.
Thomas MitchellManaging Director at Ridgewell Roofing & Cladding
The team took time to understand how our staff work between appointments. The resulting system brings scheduling and client information together without making the day more complicated.
Amelia FosterHead of Operations at Meadowcrest Care
We could review working features throughout the build and give specific feedback. That made it easier to keep the product focused on the people using it.
Isabel MorganProduct Director at Brightpath Learning
Our field team needed access to job details away from the office. The mobile workflow keeps the relevant information close at hand and gives the office a clearer view of progress.
Grace PhillipsOperations Lead at Alderway Field Services
We wanted a client portal that reflected how we deliver our services. Backendz brought documents, requests and progress updates into a straightforward experience for clients and staff.
Lily ThompsonCommercial Director at Willowbank Consulting
Our teams were entering the same information into several tools. Backendz mapped the process with us and built a more connected workflow with clear review points.
Alice CooperBusiness Systems Manager at Fairhaven Property Group
We needed scheduling, availability and shift changes in one place. Backendz shaped the system around the way our operations team works and stayed involved after launch to help us refine it.
James CarterOperations Director at Northbridge Facilities

Ask for references and we will put you on a call with the team that runs the system — not a case study PDF.

References available on request

We wanted a practical way to review PPE and safety-zone events using our existing cameras. The team focused on the situations our site managers need to investigate and made the footage easier to review.
Daniel BrooksSite Operations Manager at Oakmere Construction
The priority was a counting workflow our warehouse team could use during a normal shift. Backendz connected image-based counts with the records we already use and made discrepancies easier to review.
Michael TurnerWarehouse Manager at Harbourline Logistics
Our information was spread across several operational systems. Backendz designed a clearer way to ask questions, inspect the supporting evidence and keep approval with our team before an action is taken.
Charlotte HayesChief Operating Officer at Elmbridge Services Group
The reconciliation workflow gives our finance team one place to review mismatches and supporting records. We can trace an exception back to its source and decide what needs attention.
Henry WilsonFinance Director at Ashford Distribution
We had outgrown the spreadsheets that held our pricing rules. Backendz helped turn that knowledge into a quoting tool we can maintain and explain to new colleagues.
George EvansManaging Director at Stonefield Fabrication
Connecting our sales and inventory systems was the priority. The integration gives our team a clearer view of updates and a practical way to investigate records that need review.
Jack HarrisonTechnology Manager at Westbrook Retail
The cloud work started with understanding our existing systems and dependencies. The team documented the setup and gave us a clearer basis for monitoring and ongoing maintenance.
Oscar BennettIT Director at Brookvale Manufacturing
The engineers worked alongside our team and explained their decisions clearly. Code reviews and practical documentation helped us stay involved throughout delivery.
Freddie ClarkeHead of Engineering at Redwood Energy Services

Why Backendz

5 yrs

In production

Ops CopilotTender Response DrafterPolicy & Contract AssistantPallet CountingConstruction Site PPE & Safety MonitoringCrowd Density MonitoringDigital Security PlannerVirtual EstimatorJoblogyPamacraftsRollBnBVenus AestheticsShiftTrackerFreight DispatchInvoice Reconciliation AIChilled TraceabilitySteel Quoting EngineFactory Floor AppFleet Driver App

We quote fixed and we hold it

2

Platforms run in-house

User researchUX auditsUser journeysInformation architectureWireframesClickable prototypesUI designDesign systems
Cloud Strategy & ArchitectureCloud MigrationCustom ERP DevelopmentInfrastructure ModernisationCloud EngineeringERP ImplementationCloudOpsERP IntegrationDevOpsSupport & Managed Cloud ServicesERP Customisation & ModulesCloud Cost OptimisationERP Data MigrationCloud Security & ComplianceAI & Edge InfrastructureERP Support & OptimisationSaaS Stack AuditCustom CRM DevelopmentCustom HR & Workforce ManagementCustom Job & Field Service ManagementCustom Client Portals & BookingSaaS Data Migration & ExitAI Proof of Concept & MVP
Component librariesDashboard designMobile app designSaaS onboardingUsability testingAccessibility (WCAG)FigmaDeveloper handover
AI Agent DevelopmentCustom AI Assistants & ChatbotsGenerative AIAI Workflow AutomationNatural language processingCustom Software DevelopmentComputer Vision DevelopmentWeb App DevelopmentMobile App DevelopmentAI Video Analytics for CCTVProduct DevelopmentMVP DevelopmentUX/UI DesignApplication ModernisationSoftware Testing & QAMachine Learning & Predictive AnalyticsERP & operationsAI Product DevelopmentData & cloudProduct & designAutomation & integrationsSupport & operations

45

Services, one team

An engineer at work on a production system

Senior engineers, not account managers

24/7 production support and monitoring

Still running on workarounds?

FAQ

The things people ask before they commit.

Still have questions?

Ask it on the call. We would rather answer an awkward question early than discover it in month three.

Book a call
What is UX/UI design?

UX (user experience) design shapes how a product works: the journeys, structure and flow that let people complete tasks easily. UI (user interface) design shapes how it looks: layout, colour, typography and components. Good products need both, designed together.

What is the difference between UX and UI design?

UX design decides what a product does and in what order, based on research into users' needs. UI design decides how each screen looks and feels. UX makes a product usable; UI makes it clear, consistent and pleasant to use.

Do you only design, or build as well?

Both. Backendz can provide design on its own, or design and development together. When we build what we design, there's no handover gap and the finished product matches the design.

How much does UX/UI design cost?

Cost depends on the number of screens, the research involved and whether a design system is needed. A UX audit costs far less than designing a full product. We fix the scope and price after an initial call.

What is a design system?

A design system is a shared library of components, colours, typography and rules used across a product. It keeps every screen consistent, speeds up design and development, and makes it easier for new team members to build features that fit.

Do you design for accessibility?

Yes. Backendz designs to WCAG 2.2 AA as standard, covering colour contrast, keyboard navigation, readable text and screen-reader support, so products work for more people and meet public-sector and enterprise requirements.