We've built one for a security installer
MySync runs jobs, engineers and site work for a UK security systems company, with a mobile app for the field.
Backendz builds custom job and field service systems that take work from enquiry to quote, schedule, site visit, sign-off and invoice, with a mobile app your engineers actually use. Built for installers, maintenance and service businesses.
Or see how we engage first — four shapes, no sales call required.
No more paper job sheets typed up back at the office
Stop scheduling engineers on a whiteboard and a phone
Forget invoices that go out a week after the job
Done with paying for a job app, a quoting app and a scheduling app
Skip arriving on site without the history of the last visit
Say bye to not knowing which jobs actually made money
MySync runs jobs, engineers and site work for a UK security systems company, with a mobile app for the field.
Designed to be quick with gloves on, in poor signal, at the end of a long day.
Quote, schedule, complete, sign and invoice without retyping.
Inspections, installs, maintenance visits and call-outs each work the way you do them.

Most enquiries land in one of these. If yours does not, say so on the call — we would rather shape the engagement than sell you the nearest shape we have.
Best for: Installers and service companies on paper or generic apps
Best for: Maintenance, facilities and compliance services
Best for: Teams outgrowing an off-the-shelf job app
Best for: B2B service providers
Every card is a build we shipped and still support. Open one for the decisions behind it.
What falls inside this service. Nothing here is an upsell discovered later.
The sequence matters more than the label. Skipping the first one is how projects in this area go wrong.
We follow a job from enquiry to invoice and talk to engineers and office staff.




Operations directors, CTOs and plant managers — the ones still using the system a year after the invoice cleared.
Freight operator · 14 depots
Freight operator · 14 depotsWe wanted answers our team could check against the original document. Having the relevant clause beside the response makes the assistant useful when reviewing policies and contracts.
Our rental journey had to work for both vehicle owners and travellers. Backendz brought listings, availability and bookings together into a platform that feels straightforward to use.
A single headcount does not tell us where congestion is developing. The zone-based view gives our team a clearer picture of how people are moving and where attention may be needed.
Tender preparation involves gathering evidence and getting the right people to review each section. Backendz brought those steps into one workspace, with drafts our team can check and approve.
Our estimating process needed to reflect how we actually price work. Backendz took time to understand the inputs and rules, then built a quoting journey our team could review and refine.
The team took time to understand how our staff work between appointments. The resulting system brings scheduling and client information together without making the day more complicated.
We could review working features throughout the build and give specific feedback. That made it easier to keep the product focused on the people using it.
Our field team needed access to job details away from the office. The mobile workflow keeps the relevant information close at hand and gives the office a clearer view of progress.
We wanted a client portal that reflected how we deliver our services. Backendz brought documents, requests and progress updates into a straightforward experience for clients and staff.
Our teams were entering the same information into several tools. Backendz mapped the process with us and built a more connected workflow with clear review points.
We needed scheduling, availability and shift changes in one place. Backendz shaped the system around the way our operations team works and stayed involved after launch to help us refine it.
Ask for references and we will put you on a call with the team that runs the system — not a case study PDF.
References available on request
We wanted a practical way to review PPE and safety-zone events using our existing cameras. The team focused on the situations our site managers need to investigate and made the footage easier to review.
The priority was a counting workflow our warehouse team could use during a normal shift. Backendz connected image-based counts with the records we already use and made discrepancies easier to review.
Our information was spread across several operational systems. Backendz designed a clearer way to ask questions, inspect the supporting evidence and keep approval with our team before an action is taken.
The reconciliation workflow gives our finance team one place to review mismatches and supporting records. We can trace an exception back to its source and decide what needs attention.
We had outgrown the spreadsheets that held our pricing rules. Backendz helped turn that knowledge into a quoting tool we can maintain and explain to new colleagues.
Connecting our sales and inventory systems was the priority. The integration gives our team a clearer view of updates and a practical way to investigate records that need review.
The cloud work started with understanding our existing systems and dependencies. The team documented the setup and gave us a clearer basis for monitoring and ongoing maintenance.
The engineers worked alongside our team and explained their decisions clearly. Code reviews and practical documentation helped us stay involved throughout delivery.
5 yrs
In production
We quote fixed and we hold it

2
Platforms run in-house
45
Services, one team

Senior engineers, not account managers

24/7 production support and monitoring
The things people ask before they commit.
Ask it on the call. We would rather answer an awkward question early than discover it in month three.
Book a callField service management software helps businesses that send staff to customer sites to manage jobs, schedule engineers, capture work on site, track parts and invoice customers. It usually includes an office system and a mobile app for field staff.
Off-the-shelf job apps suit common trades, but many businesses have specific job types, compliance reports or contracts they don't support. A custom system fits your workflows exactly, connects to your other systems and has no per-engineer fees.
Yes. Engineers can view jobs, complete job sheets, take photos and capture signatures offline, and everything syncs automatically when they're back in signal.
Yes. The system can hold sites, assets and service schedules, generate maintenance visits automatically and produce certificates and reports for each visit.
Yes. Completed jobs can become invoices automatically and sync to Xero, Sage or QuickBooks, so nothing is retyped.
A first release with job management, scheduling and the engineer app typically takes 10 to 14 weeks. Maintenance contracts and customer portals can follow.