We build the systems it feeds
Operations software is our core work, so integration with your accounts, ERP or job system is part of the job, not a separate project.
Backendz builds AI workflow automation that reads documents and emails, pulls out the data, checks it against your rules and moves it into the right system. People only review what the AI isn't sure about.
Or see how we engage first — four shapes, no sales call required.
No more typing invoices into the accounts system line by line
Stop checking timesheets against rotas by hand before payroll
Forget job sheets that arrive as photos and sit in an inbox
Done with the shared inbox sorted by whoever gets to it first
Skip finding expired certificates only when someone asks for them
Say bye to automation that breaks when a supplier changes their layout
Operations software is our core work, so integration with your accounts, ERP or job system is part of the job, not a separate project.
We test on your awkward examples, such as scans, photos and handwriting, not just the clean ones.
Anything the AI is unsure about goes to a review queue with its reasoning shown.
The automation runs alongside your current process until the results match.

Most enquiries land in one of these. If yours does not, say so on the call — we would rather shape the engagement than sell you the nearest shape we have.
Best for: Finance and operations teams with a clear bottleneck
Best for: Service and admin teams running from a shared inbox
Best for: Businesses running several disconnected systems
Best for: Managers who assemble the same report every week
Every card is a build we shipped and still support. Open one for the decisions behind it.
What falls inside this service. Nothing here is an upsell discovered later.
We document the workflow, its volumes and exactly where time is lost.




Operations directors, CTOs and plant managers — the ones still using the system a year after the invoice cleared.
Freight operator · 14 depots
Freight operator · 14 depotsWe wanted answers our team could check against the original document. Having the relevant clause beside the response makes the assistant useful when reviewing policies and contracts.
Our rental journey had to work for both vehicle owners and travellers. Backendz brought listings, availability and bookings together into a platform that feels straightforward to use.
A single headcount does not tell us where congestion is developing. The zone-based view gives our team a clearer picture of how people are moving and where attention may be needed.
Tender preparation involves gathering evidence and getting the right people to review each section. Backendz brought those steps into one workspace, with drafts our team can check and approve.
Our estimating process needed to reflect how we actually price work. Backendz took time to understand the inputs and rules, then built a quoting journey our team could review and refine.
Thomas MitchellManaging Director at Ridgewell Roofing & CladdingThe team took time to understand how our staff work between appointments. The resulting system brings scheduling and client information together without making the day more complicated.
We could review working features throughout the build and give specific feedback. That made it easier to keep the product focused on the people using it.
Our field team needed access to job details away from the office. The mobile workflow keeps the relevant information close at hand and gives the office a clearer view of progress.
We wanted a client portal that reflected how we deliver our services. Backendz brought documents, requests and progress updates into a straightforward experience for clients and staff.
Our teams were entering the same information into several tools. Backendz mapped the process with us and built a more connected workflow with clear review points.
We needed scheduling, availability and shift changes in one place. Backendz shaped the system around the way our operations team works and stayed involved after launch to help us refine it.
Ask for references and we will put you on a call with the team that runs the system — not a case study PDF.
References available on request
We wanted a practical way to review PPE and safety-zone events using our existing cameras. The team focused on the situations our site managers need to investigate and made the footage easier to review.
The priority was a counting workflow our warehouse team could use during a normal shift. Backendz connected image-based counts with the records we already use and made discrepancies easier to review.
Our information was spread across several operational systems. Backendz designed a clearer way to ask questions, inspect the supporting evidence and keep approval with our team before an action is taken.
The reconciliation workflow gives our finance team one place to review mismatches and supporting records. We can trace an exception back to its source and decide what needs attention.
We had outgrown the spreadsheets that held our pricing rules. Backendz helped turn that knowledge into a quoting tool we can maintain and explain to new colleagues.
Connecting our sales and inventory systems was the priority. The integration gives our team a clearer view of updates and a practical way to investigate records that need review.
The cloud work started with understanding our existing systems and dependencies. The team documented the setup and gave us a clearer basis for monitoring and ongoing maintenance.
The engineers worked alongside our team and explained their decisions clearly. Code reviews and practical documentation helped us stay involved throughout delivery.
5 yrs
In production
We quote fixed and we hold it

2
Platforms run in-house
45
Services, one team

Senior engineers, not account managers

24/7 production support and monitoring
The things people ask before they commit.
Ask it on the call. We would rather answer an awkward question early than discover it in month three.
Book a callAI workflow automation uses AI at the steps that used to need a person: reading documents, understanding emails and extracting data. The workflow then validates that data and moves it into your systems. Unlike older automation, it copes with documents and messages that all look different.
The best candidates are high-volume tasks that involve reading documents or messages and entering data into systems: invoice processing, timesheets, job sheets, inspection reports, email sorting and compliance document checks. Tasks that need judgement every time are better kept with people, with AI preparing the work.
Intelligent document processing (IDP) uses AI to read documents such as invoices, forms and contracts, understand their content and extract the data you need. Unlike older template-based tools, it handles different layouts, scans and photos without being set up for each format.
It depends on the document type and quality. Backendz measures accuracy on your own documents during testing and sets confidence thresholds, so anything the AI is unsure about goes to a person for review instead of being processed automatically.
Yes. AI workflow automation connects to accounts, ERP, CRM and job management systems through their APIs or databases. Where a system has no API, Backendz builds a custom connector.
Robotic process automation (RPA) copies fixed clicks and keystrokes, so it breaks when a screen or document layout changes. AI automation understands the content itself, so it copes with varied documents and messages. The two can work together.
Most focused automation projects go live within 6 to 10 weeks, including a parallel run alongside your current process. Time savings start from the day it goes live.