Around-the-clock coverage
Our team works across UK and South Asian time zones, so someone is watching while the UK sleeps. [CONFIRM: hours and coverage you will commit to]
Backendz runs and supports your cloud, servers and applications on a fixed monthly plan: monitoring around the clock, patching, backups, fixes and steady improvements. One team that knows your systems, ready when something breaks.
Or see how we engage first — four shapes, no sales call required.
No more being the person who gets the call when the site goes down
Stop paying a freelancer who takes three days to reply
Forget updates nobody has applied in months
Done with backups you hope will restore
Skip explaining your system to a new support company every year
Say bye to surprise invoices for every small fix
Our team works across UK and South Asian time zones, so someone is watching while the UK sleeps. [CONFIRM: hours and coverage you will commit to]
We take over systems from other suppliers, learn them properly and document them.
One plan covering monitoring, maintenance and an agreed amount of fixes and improvements.
The same engineers look after your systems month after month.

Most enquiries land in one of these. If yours does not, say so on the call — we would rather shape the engagement than sell you the nearest shape we have.
Best for: businesses without in-house cloud or server staff
Best for: businesses stuck with an unresponsive provider
Best for: live apps that need steady attention
Best for: in-house teams who can't staff nights and weekends
Every card is a build we shipped and still support. Open one for the decisions behind it.
What falls inside this service. Nothing here is an upsell discovered later.
The sequence matters more than the label. Skipping the first one is how projects in this area go wrong.
We review your systems, access, backups and current support arrangements.




Operations directors, CTOs and plant managers — the ones still using the system a year after the invoice cleared.
Freight operator · 14 depots
Freight operator · 14 depotsWe wanted answers our team could check against the original document. Having the relevant clause beside the response makes the assistant useful when reviewing policies and contracts.
Our rental journey had to work for both vehicle owners and travellers. Backendz brought listings, availability and bookings together into a platform that feels straightforward to use.
A single headcount does not tell us where congestion is developing. The zone-based view gives our team a clearer picture of how people are moving and where attention may be needed.
Tender preparation involves gathering evidence and getting the right people to review each section. Backendz brought those steps into one workspace, with drafts our team can check and approve.
Our estimating process needed to reflect how we actually price work. Backendz took time to understand the inputs and rules, then built a quoting journey our team could review and refine.
Thomas MitchellManaging Director at Ridgewell Roofing & CladdingThe team took time to understand how our staff work between appointments. The resulting system brings scheduling and client information together without making the day more complicated.
We could review working features throughout the build and give specific feedback. That made it easier to keep the product focused on the people using it.
Our field team needed access to job details away from the office. The mobile workflow keeps the relevant information close at hand and gives the office a clearer view of progress.
We wanted a client portal that reflected how we deliver our services. Backendz brought documents, requests and progress updates into a straightforward experience for clients and staff.
Our teams were entering the same information into several tools. Backendz mapped the process with us and built a more connected workflow with clear review points.
We needed scheduling, availability and shift changes in one place. Backendz shaped the system around the way our operations team works and stayed involved after launch to help us refine it.
Ask for references and we will put you on a call with the team that runs the system — not a case study PDF.
References available on request
We wanted a practical way to review PPE and safety-zone events using our existing cameras. The team focused on the situations our site managers need to investigate and made the footage easier to review.
The priority was a counting workflow our warehouse team could use during a normal shift. Backendz connected image-based counts with the records we already use and made discrepancies easier to review.
Our information was spread across several operational systems. Backendz designed a clearer way to ask questions, inspect the supporting evidence and keep approval with our team before an action is taken.
The reconciliation workflow gives our finance team one place to review mismatches and supporting records. We can trace an exception back to its source and decide what needs attention.
We had outgrown the spreadsheets that held our pricing rules. Backendz helped turn that knowledge into a quoting tool we can maintain and explain to new colleagues.
Connecting our sales and inventory systems was the priority. The integration gives our team a clearer view of updates and a practical way to investigate records that need review.
The cloud work started with understanding our existing systems and dependencies. The team documented the setup and gave us a clearer basis for monitoring and ongoing maintenance.
The engineers worked alongside our team and explained their decisions clearly. Code reviews and practical documentation helped us stay involved throughout delivery.
5 yrs
In production
We quote fixed and we hold it

2
Platforms run in-house
45
Services, one team

Senior engineers, not account managers

24/7 production support and monitoring
The things people ask before they commit.
Ask it on the call. We would rather answer an awkward question early than discover it in month three.
Book a callManaged cloud services means a provider runs and supports your cloud environment for you: monitoring, patching, backups, security updates and incident response, usually for a fixed monthly fee. Your team gets reliable systems without needing in-house cloud specialists.
Typically 24/7 monitoring, incident response within agreed times, operating system and software updates, backup management and restore testing, security updates and monthly reporting. Many plans also include a set amount of fixes and small improvements.
Yes. Backendz regularly takes over systems built by others. We review the setup, document it, fix urgent risks and then provide ongoing support, with a handover plan to avoid any gap in cover.
Backendz offers round-the-clock monitoring with agreed response times for critical incidents. Coverage levels and response times are set out in each support plan. [CONFIRM exact commitment]
Cost depends on the number of systems, their complexity and the response times you need. Backendz offers fixed monthly plans so costs are predictable. [Optional: "plans from £X per month"]
Managed cloud services is an ongoing arrangement where Backendz runs your cloud for you. A CloudOps engagement is a project that improves your monitoring, incident response and reliability, then hands it to your own team.